Privacy Policy
PRIVACY POLICY
At Rock Creek Retreat & Ventures, your privacy is important to us. We are committed to safeguarding your personal information and ensuring transparency about how we collect, use, and protect it. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information. By using our website or services, you agree to the terms outlined below.
Information We Collect
To provide you with the best possible experience, we collect two types of information:
Personal Information – When you book a stay or interact with us, we may collect your name, email, phone number, payment details, and any identification required for certain bookings, such as local or military IDs for special rates.
Non-Personal Information – We may collect details like your device type, browser, IP address, and website usage patterns to help us improve our services and enhance your experience.
How We Use Your Information
Your information allows us to:
✔ Process bookings and payments to ensure a seamless experience.
✔ Send booking confirmations, updates, and respond to inquiries efficiently.
✔ Provide customer support and improve our services.
✔ Share exclusive promotions and updates (only if you opt in—you can unsubscribe anytime).
Sharing Your Information
We respect your privacy and never sell your personal data. However, we may share your information in the following cases:
With trusted third-party providers (such as payment processors and booking platforms) to facilitate your reservation.
If required by law or legal proceedings.
To ensure the safety and security of our guests and property.
Targeted Advertising & Your Privacy Rights
Certain U.S. state laws classify sharing personal data for targeted advertising as a form of “sale” or “sharing.” If you reside in a state that grants you the right to opt out of such activities, you can do so by following the instructions provided in this Privacy Policy or by enabling the Global Privacy Control in your browser settings.
Communication & Messaging Consent
By booking with us, you agree to receive text messages and emails about your reservation and exclusive offers. Standard message/data rates may apply.
Your choice matters! You can opt out at any time by replying STOP to any text or clicking “unsubscribe” in our emails.
How We Protect Your Information
We use industry-standard security measures to keep your personal data safe. While no system is 100% foolproof, we continuously update our practices to protect your information from unauthorized access or misuse.
Have Questions? We're Here to Help!
If you have any concerns or would like to update your privacy preferences, please contact us directly.
For residents of applicable U.S. states, if you’d like to opt out of data “sales” or “sharing” related to cookies and online tracking, please adjust your browser settings or follow the opt-out instructions in this policy.